Operations Manager
Paul Gough Media is a rapidly growing marketing agency located in Hartlepool, UK, and Celebration, Orlando. We sell everything from Websites to software to online classes and programs teaching our clients how to be more successful.
We work with health care business from all over the world (mainly in the UK, USA as well as Canada, Australia) and we help them to grow more successful businesses by providing world class marketing and sales services.
The founder of the company is Paul Gough – a 5 x Amazon best selling Author on the subject of Marketing, Sales, Hiring and Leadership and a former professional football Physical Therapist who grew his own successful physiotherapy company from the ground up.
He now shares his business skills and knowledge with other practice owners worldwide. To say he is marketing and sales focused is an understatement. We have experienced rapid growth in the 48 months that we have been operating and in that time have gone from a one person start up – to $5 million plus in annual sales. We are targeting $10 million and maybe you can help us?
Our websites are located at: www.paulgough.com and www.paulgoughbooks.com.
Paul is a marketing and sales obsessed CEO and as such you will be working alongside someone who is regarded as one of the best marketers and sales people in the world, in his industry.
We have experienced rapid growth in the 24 months that we are now offering you an opportunity to help us continue that expansion from our USA office.
The right person is likely to have been supervising/managing a team for at least two years - and feels that now is the right time to step up to a role that has significant growth and career opportunities as we continue to expand world-wide.
You will be responsible for recruiting and managing a team of 6 staff in the USA, ensuring company KPI’s are hit and that all internal-procedures are documented, continually developed and adhered to by staff - as-well as ensure that company culture is improved and daily rituals are maintained.
Key Responsibilities:
1. Recruitment for US based positions
2. Company rituals – ensure daily/weekly/monthly company rituals are continually developed and current ones adhered to
3. Daily operational support, including world class customer service, events organisation, and fulfilment
4. Provide support to the CEO including travel arrangements and calendar management
What You Need:
- Analytical skills: Draw insightful conclusions from data/KPIs
- Process and system orientated with experience of using CRM software
- You will be skilled at planning, organizing, scheduling and budget in an efficient, productive manner
- Able to focus on key priorities
- Ability to follow through on commitments: live up to verbal and written agreements regardless of personal cost
- Learn quickly and have an ability to quickly and proficiently understand and absorb new information
- Attention to detail - not let important details slip through the cracks or derail a project
- Persistence - tenacity and willingness to go the distance to get something done
- Proactivity - act without being told what to do. Bring new ideas to the company.
- Experience with hiring and firing
What we will do for you:
- Provide you with ongoing training and support in the field of management / leadership
- Opportunity to develop and grow a large team while simultaneously growing your own management and leadership skills
- Exciting trips around the USA to help grow our team from that side of the Atlantic - and meet with our clients face to face
- Competitive salary with chance to earn even more as we grow as a result of your impact
Location: Celebration, FL
Hours of Work: Mon-Fri 9-5pm
Salary: $60,000-$80,000 Annually